Loading…
ER&L 2017 has ended

OFFICIAL WEBSITE   |   ONLINE CONFERENCE INFO    |    PRESENTATION FILES  |  DESIGNING FOR DIGITAL (D4D)

*****Already registered for the Online Conference? LOG IN HERE

Registration Desk Open at AT&T Center, 200 level

SUN: 9am - 9pm | MON: 7am - 7pm | TUE: 7am - 6pm | WED: 7am - 1pm


Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

eResource Troubleshooting [clear filter]
Monday, April 3
 

3:30pm CDT

S030 - When It Breaks: Minimizing and Mitigating System and User Errors in eResources
System and user errors are inevitable. Unfortunately, eResource error messages provide pain points in usability. This presentation will describe how the SUNY College of Optometry conducted a tandem availability-usability study to identify common system and user errors and developed work-arounds to ameliorate the frustration involved with encountering these errors.

Speakers
JL

Jill Locascio

Digital and Technical Services Librarian, SUNY College of Optometry


Monday April 3, 2017 3:30pm - 4:15pm CDT
Room 201
 


Twitter Feed