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SUN: 9am - 9pm | MON: 7am - 7pm | TUE: 7am - 6pm | WED: 7am - 1pm

Tuesday, April 4 • 1:15pm - 2:00pm
S062 - Tell me your problems: Using LibAnswers for e-Resources

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Learn how three different libraries are using Springshare's LibAnswers product to support their work with e-Resources. The presenters will show how LibAnswers can be used to report, manage, and track e-resource problem reports and access interruptions. In addition to illustrating how their libraries are using the software, presenters will discuss how the tool has improved interaction with users, streamlined workflows, and facilitated gathering of statistics.

avatar for Molly Beisler

Molly Beisler

Head, Discovery Services, University of Nevada, Reno
Amalia (Molly) Beisler is the Knowledge Access & Discovery Librarian at the University of Nevada, Reno. In this position, she works to tie the work of technical services staff to the needs of users, working closely with public services and co-coordinating assessment initiatives in... Read More →

Vanessa French

Electronic Resources Librarian, Butler University
avatar for Heidi M Vix, MLS

Heidi M Vix, MLS

Electronic Resources Librarian, Webster University
My experiences as a librarian since 2008 have taken me through the realms of systems, website design, and managing electronic resources. I enjoy negotiating with vendors, troubleshooting, solving problems, and really good chocolate.

Tuesday April 4, 2017 1:15pm - 2:00pm
Room 204

Attendees (120)

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