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Tuesday, April 4 • 10:00am - 10:45am
S050 - Resource Access and the User Experience: Exploring ways to improve security and authentication for services and content

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This session explores user impact in evaluating and transitioning between authentication services.  Presenters will discuss potential alternatives to IP-based-authentication and describe pilot testing of alternatives among publisher, vendor systems, and library partners.  Also covered will be one library’s move to Shibboleth and how front-line service and resulting concerns were managed.

avatar for Todd Carpenter

Todd Carpenter

Executive Director, National Information Standards Organization
Standards. Standards. Standards. Wine. Standards. Standards. Standards.

Robert Kelshian

Director of Access Services, American University
Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington Research Libraries Consortium and the University Library including a stint overseeing Technical Services which includes Acquisitions, E-Resources, and Cataloging.
avatar for Matthew Smith

Matthew Smith

Circulation Services Manager, American University

Tuesday April 4, 2017 10:00am - 10:45am
Room 204

Attendees (136)

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