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Monday, April 3 • 4:30pm - 5:15pm
S032 - A Lifeboat for Lost Patrons : Using Screen-sharing Software for Advanced Patron Troubleshooting

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This presentation will cover the user of screen-sharing software which will include different platforms, marketing, and terms of use when involving patrons in a screen-sharing software session. It will address the benefits of utilizing screen-sharing software as well as how this can benefit the non-tech savvy patrons and/or distance learners.

Speakers
avatar for Michael Holt

Michael Holt

Marketing and Assessment Librarian, Valdosta State University
avatar for Jessica Lee

Jessica Lee

Electronic Resources & Serials Librarian, Valdosta State University


Monday April 3, 2017 4:30pm - 5:15pm CDT
Room 202